STAUB COOKWARE
Bring STAUB to the table. Celebrate 50 years of meals, moments & memories
Our Story
Staub, founded in in Alsace, France, blends the region’s rich culinary traditions with innovative craftsmanship. Born from a passion for excellence in both cooking and design, Staub quickly became known for its durable, high-quality cast iron cookware, embodying the hearty and diverse culinary heritage of Alsace.
Staub has revolutionized cast iron cookware by introducing a unique black matte enamel interior, enhancing cooking performance and ease of maintenance. This commitment to innovation, rooted in traditional values, makes Staub cookware a cherished addition to kitchens worldwide, celebrated for its perfect blend of functionality and elegance.
Choose your color
Staub is not just about unparalleled cooking performance; it’s also about adding a splash of color and elegance to your kitchen. Discover our range of hues, each with its own story and style:
Each color is thoughtfully selected to enhance the beauty and functionality of Staub’s premium cast iron and ceramic cookware. Elevate your cooking and kitchen aesthetics with our colorful range of Staub products. Dive into a world where color and cuisine come together!
The Essence of Staub Cookware
- 1️⃣ Cast Iron Excellence: At the heart of Staub’s exceptional cookware line is its cast iron construction. Known for its remarkable heat retention and even distribution, Staub’s cast iron cookware ensures that food is cooked evenly and stays warmer for longer. This makes it ideal for slow-cooking, braising, and roasting, unlocking flavors and textures that elevate everyday cooking into a culinary experience.
- 2️⃣ Innovative Enamel Coating: Staub’s signature matte black enamel interior imparts texture, promoting better browning and searing. It’s exceptionally durable and resistant to scratches and chips. The enamel is also taste neutral, ensuring that no unwanted flavors interfere with your cooking, and it becomes more non-stick over time with regular use.
- 3️⃣ Aesthetic and Functional Design: Staub cookware is renowned for its beauty. Each piece is a work of art, available in a range of rich colors and elegant designs that make them as much a centerpiece in the kitchen as they are a cooking tool. The thoughtful design extends to functionality, with features like tight-fitting lids that retain moisture and self-basting spikes, ensuring flavors are continually circulated during cooking.
- 4️⃣ Versatility: Designed to be versatile, Staub cookware is suitable for all heat sources, including induction, and is oven safe. This versatility extends to its utility in preparing a wide array of dishes, from stews and soups to bread and desserts.
- 5️⃣ Lifetime Durability: Crafted to last a lifetime, each piece of Staub cookware is subject to rigorous quality control, ensuring it meets the highest standards. Their durability makes them not just a purchase but an investment in a lifetime of memorable meals.
A Tradition of Excellence
Founded in Alsace, France, a region famous for its culinary traditions, Staub has been creating superb cookware since 1974. The brand combines traditional craftsmanship with state-of-the-art technology, ensuring each piece of cookware is both beautiful and functional.
Commitment to Sustainability
Staub is committed to sustainable practices, from sourcing materials responsibly to minimizing waste in production. Their cookware is designed to last, reducing the need for frequent replacements and contributing to a more sustainable approach to cooking.
Join the Staub Family
Owning a piece of Staub cookware means joining a community of culinary enthusiasts who appreciate the art of cooking with premium tools. It’s an invitation to explore new recipes, savor every meal, and create lasting memories around the dining table. Experience the Staub difference and elevate your cooking to the next level.
Frequently Asked Questions
Welcome to our FAQ section, where we’ve compiled a list of the most commonly asked questions about Staub cookware. These answers are designed to help you make the most of your Staub products, ensuring a delightful cooking experience. Whether you’re a seasoned chef or a home cooking enthusiast, you’ll find these insights both informative and useful.
Staub is renowned for its superior craftsmanship, innovative design, and exceptional durability. Its cookware is recognized for even heat distribution, versatility across cooking methods, and a unique enamel coating that enhances cooking results. Staub cookware enhances cooking by providing excellent heat retention and distribution, resulting in evenly cooked dishes. The quality of the materials used also ensures a superior taste and texture in the food.
Yes, Staub cookware is designed to be compatible with all heat sources, including induction, gas, electric, and even oven cooking.
Staub cookware is easy to maintain. It’s best to hand wash with warm water and mild detergent. Although some Staub products are dishwasher safe, hand washing is recommended to preserve the cookware’s original appearance. Clean with warm water and a mild detergent using a non-abrasive sponge. Dry thoroughly. Avoid drastic temperature changes to prevent thermal shock. It’s recommended to use wooden, plastic, or silicone tools to avoid scratching the enamel surface.
Absolutely! Staub cookware is designed not just for cooking but also for presenting meals directly at the table. Its elegant design makes it a stylish serving option.
Staub offers a limited lifetime warranty covering manufacturing defects. It doesn’t cover normal wear and tear or misuse.
Yes, Staub cookware has several special features, such as self-basting spikes under the lids that distribute moisture evenly during cooking, and matte black enamel interiors that enhance browning and resist staining.
Ready to transform your life? Discover Staub today!
I recently purchased a Staub Dutch oven, and it’s transformed my cooking! The heat distribution is phenomenal – every stew and bake comes out perfectly. Plus, it looks so elegant on my stovetop. Highly recommend it to any home chef! 100% Kitchen Game-Changer!!! 🔥🔥🔥
Hi there! Love hearing this — glad your Dutch oven is already making such a big difference in your cooking. They really are both beautiful and powerful pieces in the kitchen. Thanks for sharing your experience!
Worth Every Penny. I was hesitant about the price, but this Staub skillet is the best investment I’ve made for my kitchen. It heats evenly and the enamel coating means I don’t have to worry about seasoning. It’s become my go-to for everything from frying eggs to making skillet pizzas.
how in the world do you “fry eggs” on your Staub skillet without them sticking?
Superior to Other Brands. I’ve used various cast iron cookware, but nothing compares to Staub. The self-basting lid for my cocotte makes such a difference in the moisture of my dishes. It’s easy to clean and still looks new after months of use.
Hi there! Love hearing this — the self-basting lids really are a game-changer for keeping dishes moist and flavorful. Glad your cocotte is treating you so well and still looking like new. Thanks for sharing your experience!
Eco-Friendly and Durable. I love that Staub focuses on sustainable practices. I bought their grill pan and it’s incredibly durable. I’ve used it on the grill and in the oven, and it performs flawlessly every time. Great for anyone looking for eco-friendly cookware that lasts.
Hi there! Great to hear you’re enjoying the grill pan — they really are built to last and so versatile from stovetop to oven to grill. And yes, STAUB’s durability makes them a sustainable choice too. Thanks for sharing your feedback!
A Chef’s Dream. As a professional chef, I’ve always preferred Staub over other brands. Their frying pans provide the perfect sear on meats and are great for simmering sauces. They’re a staple in my restaurant kitchen.
From Oven to Table Elegance. What I love most about my Staub bake dish is that it’s beautiful enough to go straight from the oven to the table. It retains heat so well, keeping my casseroles warm throughout the meal. Plus, the vibrant color adds a nice touch to the dinner table.
Exceptional Customer Service. I had a minor issue with my lid and contacted Staub’s customer service. They were incredibly helpful and resolved it quickly. It’s not just their products, their customer service is top-notch too!
I went to the factory shop in France years ago and bought two blue Dutch ovens. I love them and prefer them to my Le Creuset. Are they useable on induction hobs as I moving myself and them to Australia.
Hi there! Yes — STAUB cast iron Dutch ovens are fully compatible with induction hobs. The cast iron base works perfectly with induction, so you’ll be able to keep using your blue Dutch ovens in Australia without any issues. Just be sure to lift rather than slide them to protect both your cookware and the stovetop.
I have a green Staub round casserole dish with a diameter of approximately 23 cm. When I wash it, there is a fine black dust at the bottom. Is it the coating deteriorating? Rust? Should I oil the bottom? Thank you.
Hi there! A fine black residue can sometimes be carbon buildup or tiny particles from the enamel surface, but it’s not normal to see it regularly. It usually isn’t rust if the enamel is intact. I’d recommend giving it a gentle clean with baking soda and a soft sponge, then rinsing and drying well. You don’t need to oil the enamel bottom — just make sure it’s fully dry before storing. If the black dust keeps appearing, send photos to STAUB customer service so they can check if it’s a coating issue.
cant register product so we are returning it for another brand
Hi there! Sorry to hear you had trouble registering your product — that can definitely be frustrating. Just to note, registration isn’t required for the warranty to apply; you’re still covered with proof of purchase. If you liked the piece otherwise, it might be worth keeping it and reaching out to STAUB customer service for help with the registration issue.
I need help with my 8-year old Staub casserole. How do I eliminate the rust that is gathering inside?
Hi there! A bit of rust can appear over time, especially if moisture sits inside. To fix it, gently scrub the rust with baking soda or a non-abrasive sponge, then rinse and dry thoroughly. After that, rub a very thin layer of cooking oil inside and heat it gently — this will help protect the surface. Going forward, make sure the dish is fully dry before storing. If the enamel itself is damaged or flaking, it’s best to reach out to STAUB customer service with photos to see if warranty support is possible.
I have Staubs The oval dutch oven 61/2 qt roaster , and a 5qt and a 3qt.petite french oven.. Question no grill pan. Can I use them to do anything. choose size based on number of people to be served?
Hi there! Yes — you can definitely cook a wide range of dishes in your Dutch ovens even without a grill pan. They’re great for roasting, braising, stews, soups, baking bread, or even searing meat. Just choose the size based on how many people you’re cooking for: the 3 qt works well for 2 people, the 5 qt for 3–4, and the 6.5 qt for larger groups or family meals.
have a Staub mussel pot but im missing the metal divider. Where can i order a replacement?
Hi there! The Staub mussel pot doesn’t include a separate divider insert in its accessories line—it comes with a built-in stainless-steel strainer that holds shellfish and separates juices during cooking. While there’s no standalone replacement for that grate, you can find Staub accessories (like lids, knobs, trivets) through the official Zwilling/Staub accessories page if needed in the future.
If the strainer is lost or damaged, the best move is to contact Staub customer service—they might be able to help with a replacement or solution depending on your region.
Really bad quality, bought 2020 and it was broken on 2021. The bottom emerald came off and leave hole on it
Hi there! Sorry to hear your piece failed so quickly — that’s definitely not the quality anyone expects from STAUB. I’d recommend reaching out to STAUB customer service with photos and your purchase details. Since it broke within such a short time, they should be able to review it under warranty and help with a replacement.
Hi there, I enjoyed my 24” Cast iron round Cocotte for years, but this year when I used it for fried, a little piece of black enamel has been peeled off:( I would like to know if I could still use it or exchange it? Thanks
I have same problem.
same problem as yours, hope Staub contact me and tell how to deal with it.
Hi there! Sorry to hear about the enamel peeling — that’s always disappointing after years of good use. If just a small spot came off, the pot is still safe to use, but the exposed area can be more prone to rust. If you’d prefer, you can contact STAUB customer service (https://www.zwilling.com/us/magazine/support-center.html) with photos and your purchase details — they’ll let you know if it qualifies for a warranty replacement.
Hello, I inherited my mother’s large Staub casserole dish after she passed away.
It needs to be re-enameled to give it a new lease of life. Where can I send it to you? Thank you for your reply. Annie
Hi Annie, I’m sorry for your loss, and what a special piece to inherit. Unfortunately, STAUB enamel can’t be re-enameled once it’s damaged — it isn’t something they or third parties offer. The best step is to reach out to STAUB customer service with photos; they can confirm if the dish might qualify for a warranty replacement, depending on its condition and age.
we need a wire rack to fit on top of out staub 11 by 8 baking dish
Hi there! STAUB doesn’t make a dedicated wire rack sized for the 11×8 baking dish. The best option is to use a universal or adjustable cooling/baking rack that fits inside or sits over the top — many kitchenware stores carry them in various sizes. Just measure the inner width of your dish and pick a stainless-steel rack that matches.
Do I need to register my Staub pot for the warranty
Hi there! You don’t need to register your STAUB pot to be covered — the lifetime warranty applies automatically. What you’ll need if you ever make a claim is your proof of purchase (like a receipt) and photos of the issue. Registering can make things easier, but it’s not required.
I recently bought two cocottes, one measuring 24 cm and the other 22 cm, in basil green and cherry pink. They were a really good investment! They were expensive, but what you spend is reflected in the quality and beauty.
Hi there! Those sound like beautiful choices — basil green and cherry pink are stunning colors. You’re right, cocottes are definitely an investment, but one that pays off in quality and years of use. Enjoy cooking with them!
I’ve been looking for a service email address for 10 minutes and keep ending up at Amazon! The pan I bought has flaking on the bottom after the first use. It looks like a manufacturing defect. Kind regards
Hi there! Sorry to hear your pan started flaking after the very first use — that definitely sounds like a defect. STAUB/Zwilling handles warranty claims directly, so the best step is to contact their customer service with photos and your purchase details. Even if you bought it online, you don’t need to go through Amazon — the official STAUB/Zwilling support team can review your case and advise on a replacement.
Good afternoon. I am interested in wholesale prices. I’m from Russia.
Hi there! We’re just a fan community here, so we don’t handle wholesale orders. For wholesale pricing and distribution in Russia, the best option is to reach out directly to STAUB/Zwilling’s regional sales team or official distributors. They can provide details on terms, availability, and how to set up a wholesale account.
I have several Staub pots of different models. I only use the pots, and some of them are showing signs of coating failure. Since they have a lifetime warranty, how should I proceed? Where can I find a contact so I can try to resolve this?
Hi there! Since STAUB cast iron does come with a limited lifetime warranty, the best step is to contact STAUB/Zwilling customer service directly. You’ll want to provide clear photos of the coating issue along with your purchase details. They’ll review your case and let you know if a replacement is possible. You can usually start the process through the warranty section on the official Zwilling/Staub website for your region.
Good afternoon! I wanted to know if chips on the rim of a pot are acceptable. Thank you in advance for your reply!
Hi there! Small color variations or tiny rough spots can happen with handmade enamel, but actual chips on the rim aren’t considered normal. If you’ve noticed enamel missing, it’s best to stop using the pot and contact STAUB customer service with photos — they can confirm if it’s a defect and advise you on a possible replacement under warranty.
Your ceramics are made in China. A large number of Chinese manufacturers are on a FDA watch list for lead metal in the ceramic glazing. Could you please identify the specific manufacturer of your ceramics? Thanks!
Hi there! While STAUB’s ceramics are indeed produced in China, the important point is that they’re made to STAUB/Zwilling’s own strict quality and safety standards. Every piece is tested to ensure it’s food-safe and compliant with international regulations, including FDA requirements. The specific factories aren’t publicly disclosed, but you can be assured the ceramics are lead-free and safe for everyday cooking and serving.
Hello, regarding the Staub cast iron pot, 30 cm, 8.35 L, what is the diameter of the base plate? (I assume and hope it is less than 30 cm so it will fit on my stove 🙂 )
Hi there! Yes, the base is smaller than the full 30 cm diameter. For the 30 cm / 8.35 L round cocotte, the bottom contact surface is about 25 cm across, so it should fit on most standard stovetops without an issue.
We have enjoyed our perfectly sized for two cast iron Dutch Oven for several years…I love the versatility, cooktop to oven. We have noticed the bottom is chipping and are a bit concerned about using the Dutch Oven…we are reluctant to replace for fear it will happen again…any suggestion would be appreciated. Thank you
Hi there! Glad to hear how much you’ve enjoyed your Dutch oven over the years — they really are versatile. Chipping on the bottom isn’t normal and can make you hesitant to keep using it. I’d suggest reaching out to STAUB customer service with photos so they can review it under the warranty and let you know if a replacement is possible. In the meantime, avoid using it if the enamel continues to flake, just to be safe.
I receieved Staub utensils as a gift. Some of them are coated with black plastic. I have now heard that we should throw utensils with black coating away. Does this include yours?
Hi there! No worries — STAUB utensils with a black coating are made with high-quality, food-safe silicone that’s heat resistant and completely safe to cook with. They’re designed specifically for use with enamel cast iron to protect the surface. So you don’t need to throw them away — they’re perfectly safe for everyday cooking.
I love my new Staub ceramic covered dish. It’s awesome!
Hi there! That’s great to hear — glad you’re loving your new ceramic dish! They really are both beautiful and super practical in the kitchen. Enjoy cooking with it!
Our small 8×11 casserole dish, has a hair line interior line crack, after using in the oven for 12 minutes at 425 degrees.
Is this covered under workmanship?
Hi there! Sorry to hear your casserole developed a crack so quickly — that’s definitely not expected. STAUB’s warranty does cover defects in materials or workmanship, so I’d recommend sending photos and your purchase details to their customer service. They can review your case and let you know if it qualifies for a replacement under warranty.
I received a “register and review your product and get a gift!” note with my latest purchase. The qr code let me register my purchases but did not have any additional instructions to follow to review them and receive the promised gift. The 5.5 cast iron coquette holds the perfect temperature for boiling Christmas candies. The mini ceramic coquettes are simply darling and perfect for dipping sauces and french onion soup.
Hi there! Glad to hear you’re enjoying both your cocottes — they sound perfect for holiday treats and cozy meals. About the “register and review” gift: the QR code usually just covers the registration part. For the review, you’ll typically need to leave feedback on the retailer’s website where you purchased, or reach out to STAUB/Zwilling customer service with your registration details. They can confirm the next step so you can claim your gift.
My favorite cookware that I have even gifted to my daughters. I own 10 different pieces of Staub cast iron in graphite, two are 20cm cocotte which I use the most frequently. One of the cocotte is cracking which started at the exterior bottom and now is showing in the interior. Can you please help guide me with your warranty process?
Hi there! Sorry to hear about the crack — that must be frustrating after years of use. Here’s how the warranty works for this kind of issue:
STAUB cast iron cocottes are covered by a Limited Lifetime Warranty. This applies to manufacturing or material defects under normal household use.
To file a claim:
Dear Staub,
I love your cast iron cookware. I also really like the looks of your ceramic pieces, and would buy them, but they are made in China. Can these not be made in France or somewhere other than China?
Hi there! Great to hear you love the cast iron pieces — those are still made in France. The ceramic line, though, has always been produced in China, which helps keep the range more affordable while still meeting STAUB’s quality standards. At the moment there aren’t any signs of ceramic production moving to France, but your feedback is definitely shared by many fans.
Totally love my ceramic bakeware! Not only is it beautiful but it also cooks casseroles wonderfully.
Hi there! So glad to hear you’re enjoying your ceramic bakeware — it really does combine beauty with great cooking performance. Thanks for sharing your experience!
where to buy staub cookeare other than amazon in USA
Hi there! Absolutely — you can buy STAUB cookware in the USA from several reputable places besides Amazon:
Hello; does the STAUB cast iron casserole dish contain titanium dioxide? Thank you in advance for your reply. Kind regards.
Hi there! STAUB cast iron cookware is made from cast iron with a high-quality enamel coating that’s food-safe and compliant with international standards. Titanium dioxide is not used in the enamel, so you don’t need to worry — the products are free from harmful or toxic substances.
The enamel on the bottom of my Staub casserole dish has chipped after only a few uses. Does Staub offer a warranty on their products like Le Creuset does?
Yes — STAUB provides a limited lifetime warranty for its enameled cast iron cookware, covering manufacturing or material defects under normal household use. This includes issues like enamel chipping when it occurs without obvious misuse.
That said, warranty claims related to enamel damage can be delicate. Community reports suggest that if chips result from overheating or thermal shock (e.g. heating the pot too quickly), STAUB may consider that misuse and deny the claim.
What to do next:
I will not buy through amazon
Hi there! Totally understand — a lot of people prefer not to buy cookware through Amazon. The good news is you can find STAUB products on the official Zwilling/Staub website and at trusted kitchenware retailers like Williams-Sonoma, Sur La Table, or Crate & Barrel, depending on your region. That way you know you’re getting authentic pieces with full warranty coverage.
My staub Dutch oven is cracked. What is the warranty policy?
Hi there! Staub cast iron Dutch ovens come with a Lifetime Limited Warranty in the USA, Canada, and UK—meaning they cover manufacturing or material defects for as long as you own the product.
Here’s how it generally works:
Purchased one a year ago and it’s been super disappointing. I’ve reached out for warranty replacement and was completely rebuffed by Zwilling, telling me I needed to season a cast iron enamel skillet, when the product description says not to season. So disappointed in the customer service provided.
Hi there! Sorry to hear about your experience — I can understand how frustrating that must have been. You’re right: enamel cast iron doesn’t require seasoning the way bare cast iron does. If your skillet has a clear defect, it’s worth following up again with STAUB/Zwilling customer service, including photos and your purchase info, and asking for the case to be reviewed under warranty. Many users here have had success getting replacements when pushing back with the product details.
hello.good time.Are harmful and toxic materials such as lead, cadmium, nanoparticles, titanium, etc. used in the cookware?
Hi there! STAUB cookware is made with high-quality enamel and cast iron and is free from harmful substances like lead and cadmium. The enamel glaze is food-safe and compliant with international safety standards, so you don’t need to worry about toxic materials. You can cook with confidence knowing it’s safe for everyday use.
after several years of love and care, my enamel started to shop chips. Unclear the cause, but is there a way to repair this? It’s as if its spreading or something. I don’t cook with abrasive utensils and hand dry, oil, and season after each use.
Hi there! Sorry to hear about the chipping — that’s always tough, especially when you’ve cared for the piece so well. Unfortunately, once enamel starts to chip it can’t really be repaired at home, and continued use may cause it to spread. The best option is to contact STAUB customer service with photos and your purchase details so they can review it under warranty and advise on a replacement.
Hello! I have a Staub La Theiere jug that I am extremely pleased with. Unfortunately, I accidentally boiled it dry and it has developed rusty spots in the enamel. Is it ruined, or can it be salvaged in some way? Thank you for your response!
Hi there! Glad to hear you love your La Théière jug, though I’m sorry about the accident. A dry boil can sometimes cause the enamel to stress and expose small spots that rust. It’s not necessarily ruined — you can usually clean the rust gently with a soft sponge and baking soda, then dry it thoroughly and rub a light layer of cooking oil inside to protect it. If the enamel is badly damaged or flaking, though, it’s best to stop using it for safety. In that case, I’d recommend reaching out to STAUB customer service (https://www.zwilling.com/us/magazine/support-center.html) with photos so they can advise if replacement is possible.
favorite beautiful stain cast iron pot is cracked , how can I fixed ? Help
Hi there! Sorry to hear your favorite pot cracked — that’s always tough. Unfortunately, once enamel cast iron is cracked it can’t really be repaired safely at home. The best step is to stop using it for cooking and reach out to STAUB customer service with photos and your purchase details — they can let you know if it’s covered under warranty or help with replacement options.
I have the classic orange pumpkin Staub that I have owned many years – maybe 30 . The stem that looks like a pumpkin stem is attached with a brass screw. It has stripped – either the stem or the screw such that when I take the lid off is kinda spins . Can I get a replacement stem or screw ? thanks
Hi there! That pumpkin cocotte is a real classic — amazing that you’ve had it for so long. The stem and screw aren’t usually sold separately, but STAUB customer service can sometimes provide replacements for older pieces if you send them photos and details. I’d recommend reaching out with your info — they’ll let you know if a new stem or screw can be arranged, or suggest the best solution.
Trying to find sage green ceramics to purchase. Where can I buy those?
Hi there! STAUB does make ceramics in Sage green, though availability can vary by region. The best place to find them is through the official Zwilling/Staub online store or large kitchenware retailers like Williams-Sonoma, Sur La Table, or Crate & Barrel, which often carry this color. If stock looks limited, it’s worth checking with authorized online shops in your country as well.
This couple lost ever in the LA fire. When they went back to their home, only one thing survived the fire-their little Staub pan. It would be wonderful to help them
abcnews.go.com/US/video/pacific-palisades-family-revisiting-fire-destroyed-home-119523292
Hi there — that’s such a powerful story. It really shows how durable these pans are, even in something as devastating as a fire. I can imagine how meaningful it must be for that couple to have their Staub piece survive. Hopefully STAUB or a local retailer can step in and help them rebuild their kitchen — it would be a beautiful gesture.
A visitor to my home has damaged the interior enamel on our Staub. I’m beyond devastated. Is there a way that this can be repaired or that I can I just get a replacement for the bottom piece.
Hi there! Sorry to hear about the damage — that’s really tough, especially with a piece you value so much. Unfortunately, enamel can’t be repaired once it’s chipped or damaged. The best option is to contact STAUB customer service with photos; they can let you know if a replacement is possible under warranty. If not, you may need to purchase a new cocotte, as the bottom and lid aren’t usually sold separately.
My lid cracked in a straight line today. No abuse, was simmering some sauce so no extreme heat. 12 inch glass dome. From the handle to the edge. Please advise.
Hi there! Sorry to hear your glass lid cracked — that must have been frustrating, especially with normal use. Since this isn’t expected, the best step is to reach out to STAUB customer service with photos and your purchase details. They can confirm if it’s covered under warranty and help arrange a replacement.
How do I get a touch burn out if the pot
Hi there! If food got burnt onto the pot, try soaking it with warm water and a little baking soda or dish soap for a few hours, then gently scrub with a soft sponge (no metal pads). For tougher spots, simmer water with a spoon of baking soda inside the pot for 10–15 minutes, let it cool, and then wipe clean. That usually lifts the burn without damaging the enamel.
Good morning, How can I speak to a Staub representative here in Brazil? I have sent several emails and have not received any replies.
Good morning! Sorry to hear you haven’t received any replies yet. We’re just a fan community here, but the best way to reach STAUB in Brazil (https://www.zwilling.com.br/staub) is through the official Zwilling customer service channels for your region. I’d recommend contacting Zwilling Brazil directly by phone or through their main website — they handle STAUB support locally and should be able to connect you with a representative.